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  • Smoking: not permitted
  • Alcohol: no alcohol served
  • Neighborhood: North York
  • Dress: casual
  • Reservations: not accepted
  • Parking: own parking lot

Average Rating: ★★☆☆☆
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    • The Latest Review of McDonald's Restaurant of Canada Limited/Head Office ★
    Sent on the 13th of April, 2012
    This afternoo;n (Friday, April 13th. 2012) I purchased a 'spicy thai chicken salad' at the McDonalds Restaurant, 85 North Cumberland Street, Thunder Bay ON (807-344-1513). After I ate the chicken on the top of the salad I saw a long blonde hair on top of the lettuce...I picked it up with my fingers and to my horror found a lice egg attached to the strand of hair. I have been a Principal of many schools here in Thunder Bay and have checked students' hair for over 30 years...the egg could NOT be pulled off the strand of hair, usually a good indicator that it is a lice egg. Right now there is the usual spring outbreak of lice in our schools and heads are being checked. I took it back and spoke to the Manager (Jose)...he was very pleasant and asked if I wanted the salad replaced...I was too disgusted by this time and asked for my money back. I went to give him the hair which I was holding and he had me drop it into the bag. He said he would send it away to be analized. I doubt he will be able to find the hair at the bottom of the bag, with the salad box, napkins and cutlery in the bottom of the bag as well. By the time I got home, the shock had worn off and I felt very upset! I had asked him if his employees wore hair nets...he said no, they were only required to wear their hair pulled back in pony tails. He also told me that only 2 people made the salads today and one was a boy. I felt that he wasn't believing me...he said, "Unfortunately these things sometimes happen". He took my name, address and phone number and said he would get back to me. Again I felt like he was not taking this seriously. Even if the egg proves to not be a lice egg, it was still a long hair in my sald...totally unacceptable! I feel I was not properly compensated and would like Head Office to call me to discuss this incident. Thank you for taking the time to read this letter...I look forward to speaking with someone from Head Office. Lori Golab, 376 Montclair Street, Thunder Bay, ON P7A1M6 1-807-683-3928

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